MAJOR ACCOUNT PROGRAM SCOPE OF SERVICES
The following is a list of services available to our Major Accounts. |
| Browse Our Catalog |
A. ACCOUNT MANAGERS
The assignment of a dedicated Account Manager to your account ensures that you will get the best in personal service. Our staff of sales professionals has over 60 years of combined industry experience. |
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B. TELEPHONE CUSTOMER SERVICE REPRESENTATIVE
It’s been proven that a person who is familiar with your needs and product usage will
take a genuine interest in your order being correct. Our Customer Service Reps are the best, at least we think so. You will find them to be professional, courteous, and overall indispensable as a product reference source. They strive to meet your highest expectations. |
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C. ON-LINE ORDERING / SCANNER BASED PURCHASING
For your convenience, you may now shop on-line: www.b-koffice.com. Our user friendly site allows you to browse the catalog, see a list of your favorite items, or check your six month purchasing history to find the right product. You also see your exact price on
all items purchased. ASK ABOUT OUR NEW JUMPTECH SCANNER-BASED PURCHASING SYSTEM! It is the efficient and accurate way to purchase! |
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D. AGGRESSIVE CONTRACT PRICING
Our Major Account Contract Catalog ( MAC ) offers approximately 4000 items at discounts up to 75% off the manufacturer’s suggested list price. This catalog is updated once a year. |
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E. CUSTOM PRICING CONTRACT
The items that you choose will be added to your custom pricing contract. This enables you to have all of the items that you need to operate your office available at “sale” prices all of the time. |
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F. STANDARD MARKET PRICING
Items that are not in the MAC Catalog or on a custom contract will be covered under our standard market pricing program. These items are priced very competitively to stand up against mail-order houses and super store sources. Feel free to call to get your net price
on these items. |
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G. CUSTOMIZED BILLING & DELIVERY OPTIONS
No two businesses are alike. We can accommodate a wide variety of your needs by offering custom billing options that suit your accounting system. We can also meet most specialized delivery needs. Our free supply deliveries are always by B-K personnel. |
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H. BEST BUY POLICY
Our Best Buy Policy ensures you that you are always going to get our best price on any particular item. Our computer will always seek the lowest price for a particular item before
it puts the price on your ticket. This gives you the benefit of “sales” and “specials” whether you are aware of them or not. |
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I. LIBERAL RETURN POLICY
You have up to 30 days to return items to us for full credit. The only requirement is that the returned product be in the original packaging and in a resalable condition. |
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J. NO MINIMUM ORDERS
Any order, any size, any time!
No minimum order requirement.
K. DELIVERY SCHEDULE |
| WINCHESTER |
TWICE DAILY |
VALLEY
(Stephens City, Strasburg,
Woodstock, Edinburg, New Market) |
DAILY |
| FRONT ROYAL |
DAILY |
| CLARKE COUNTY |
DAILY |
| FAUQUIER COUNTY |
DAILY |
WEST VIRGINIA
(Berkeley and Jefferson County) |
DAILY |
| LURAY |
MONDAY, WEDNESDAY & FRIDAY |
| MANASSAS |
TUESDAY & THURSDAY |
| LEESBURG |
MONDAY, WEDNESDAY & FRIDAY |
| HARRISONBURG |
DAILY |
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L. ADDITIONAL PRODUCTS |
| PRINTING |
*BUSINESS FORMS
*STATIONERY
*LETTER HEAD
*BUSINESS CARDS
*CUSTOM ITEMS |
| STAMPS |
*RUBBER STAMPS
*SELF INKING STAMPS |
| SIGNAGE |
*INTERIOR/EXTERIOR
*NAMEPLATES
*ADA COMPLIANT |
| COFFEE & BREAKROOM |
*PAPER PRODUCTS
*CLEANING SUPPLIES
*SNACKS
*COFFEE |
| OFFICE FURNITURE |
*DESKS
*CHAIRS
*FILES |
| OFFICE SYSTEMS |
*PANEL SYSTEMS
*MODULAR SYSTEMS
*MOBILE FILING SYSTEMS
*SPECIALITY FILING PRODUCTS
*MAIL CENTER FURNITURE
*AUTOCAD BASED DESIGN |
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